Design & Insurance

Key design interventions to drive transformative change within the insurance ecosystem

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On-Demand Webinar

Learn how design can transform critical aspects of the insurance ecosystem to drive growth and unlock new opportunities.

The crucial partnership between design and insurance is often overlooked. For many in the industry, design is conflated with branding, or simply seen as making things “look nice”—the final touch once a product has been built. But the truth is, whether or not you’re strategically investing in methodical, human-centered design, your digital products and services are being designed. It’s just a matter of how and by whom.

In this webinar, we discuss why good design and customer experience should be a strategic investment for every insurance organization. Join Josh Levine, designer, founder, and CEO of Cake & Arrow as we explore:

  • five critical areas within the insurance ecosystem where design can have the greatest impact

  • examples from our own design work showcasing how we've transformed user experience across the insurance ecosystem

  • how human-centered design can reshape the landscape of insurance, enhancing customer experiences, driving efficiencies, and unlocking new opportunities for growth
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Hosted by

Josh Levine, Founder and CEO, Cake & Arrow

Josh-Levine-Cake&Arrow

Josh Levine is the founder and CEO of Cake & Arrow, an experience design and innovation company that works exclusively with insurance companies to create digital products and services that are grounded in real customer needs. With over 25 years practicing human-centered design methodology and Design Thinking, Josh has led initiatives for some of the world’s largest carriers and brokers including MetLife, Travelers, Chubb, Aflac, and Woodruff Sawyer. A designer by trade, Josh is most passionate about helping insurance companies leverage a design-driven mindset to create authentic and meaningful relationships with the customers and employees they serve.

 

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